Terms of service
1. Who you are contracting with
The operating entity, its legal form, where it is registered, and an address that is actually monitored.
2. What the service is
A hosted instance of the platform, or a licence to run it yourself. Say which, and what each includes.
3. Your account and your users
Who may create learner accounts, who is responsible for them, and what happens to them at the end of the term.
4. Fees, billing and renewal
Billing period, what triggers a move between plans, notice period, and whether anything is refundable.
5. Your content and your data
You own your course material and your learner records. State the export format and how quickly a copy is provided on request.
6. Data protection
Who is the controller and who is the processor. This matters more than usual here: institutions hold records about minors.
7. Availability and support
What you commit to, per plan. Promise nothing you have not measured.
8. Acceptable use
Resale, scraping, load, and unlawful content.
9. Third-party services
Every processor actually in use — the host, the mail provider, Google for sign-in, the video provider for live classes.
10. Ending the agreement
Notice on both sides, what happens to the instance, and how long data is retained before deletion.
11. Warranties and liability
Any cap has to be lawful in the governing jurisdiction.
12. Changes to these terms
How existing customers are notified.
13. Governing law
Which law applies and where disputes are heard.
14. Contact
Currently hello@pathkosh.com.